Facebook Debuts Shops In Its Mobile App, Instagram Expands Checkout Feature
Facebook rolled out a shopping section ‘Facebook Shops’ to its main app across the U.S and expanded Instagram’s checkout feature.
The new section Facebook Shops allows users to browse product catalogs from businesses they like, discover new businesses and make purchases, all-in-one place, and without leaving the app. A similar feature ‘ Instagram Shops’ was introduced on its photo-sharing app last month.
The news follows the launch of Facebook Shops in May and on Tuesday it announced a couple of new e-commerce features within its flagship mobile app and Instagram. Businesses were already able to add product catalogs to their Facebook pages but there was no dedicated section inside the app for browsing the selections.
The company explained the rapid shift toward online shopping as a reason to foray into eCommerce.
“During the COVID-19 pandemic, the shift to online shopping has rapidly accelerated, with an estimated 85% of people worldwide now shopping online.
We want to make shopping easier for people and empower anyone, from an entrepreneur to the largest brand, to use our apps to connect with customers and grow their business.”
Here are the details that will help people to shop on the apps and tools to help businesses sell online.
Shop Till You Drop!
A new ‘Shop’ tab is introduced in the mobile app where businesses can showcase their products and customers can shop them in the app.
“Facebook Shop makes it easy for people to find products from businesses they love, discover new ones and make purchases, all in one place.”
It’s a significant step for Facebook’s eCommerce push, helping users to browse and purchase from shop-enabled Pages directly in the app. Presently, being tested in the US but Facebook said in the coming weeks it will be available to all eligible businesses.
New customization features will also be added to Facebook Shops that includes:
- New design layouts for featuring single products or groups of products in Shops
- Real-time preview of collections as they are designed
- The ability to automatically create Shops for new sellers
- New insights to measure results in Commerce Manager
Expanding Instagram CheckOut
Checkout allows users to pay for items directly inside the app and will soon be available to all businesses in the U.S after keeping the feature exclusive to certain partners for almost 18 months. Though there is a limitation,
To use checkout, businesses must have Shops and use Facebook Commerce Manager or our partners Shopify and BigCommerce. We’ll support more platform partners soon.
It will also provide an incentive by waiving the selling fees for businesses through the end of the year due to the current economic crisis.
Shop Using Messaging
Facebook added a new message option to the shop in order to connect the customers directly to the seller through Messenger, WhatsApp, or Instagram Direct.
“Messaging through Shops combines the in-store experience of being able to ask a salesperson questions with the convenience of online shopping.”
Customers can view the products in the chat and can easily share with friends and family for feedback before any purchase. This feature is now being tested on Messenger and Instagram Direct and will start testing on WhatsApp soon.
This will definitely boost Facebook’s dominant presence in messaging with its eCommerce capacity, providing compelling business opportunities as people are regular users of these messaging apps.
Live Facebook and Instagram Shopping
Another promotional option is Facebook and Instagram live shopping. This means businesses can sell products during a live stream.
“Facebook Live Shopping includes new features to help businesses easily set up a live experience featuring products from their Shop and sell directly from the video.”
Instagram Live Shopping is available to all businesses and creators using checkout in the US.
Video is the most engaging type of content and during the lockdown during the pandemic, the viewership of Facebook live streams had risen 50% since January as people looked for various ways to stay connected and entertained.
The global lockdown has provided a significant opportunity to Facebook’s eCommerce business as more people shifted to online shopping. The social network will soon become an essential part of our day-to-day lives as it prepares to build a commerce eco-system within its own network.
Explaining ACCC vs Google: Clash Over Paying Media Companies For News
Tech giants are facing tremendous pressure to pay publishers for their news content from across the world and Google is preparing for the fight in Australia. Recently, the competition regulator in Australia issued a draft bill- New Media Bargaining Code that wants to force the duopoly Facebook and Google to pay media companies for news.
The question arises, should Australia implement the new rules that will pave the way for other global regulators to follow the suit as the European regulators ramp up the pressure on the digital giants.
Here are all the latest updates you need to know over the row between Google and media companies and can have a huge impact on the regulatory agencies and governments right around the world.
Google’s Tussle With Publishers in Australia
The long-running tension between Facebook and Google with the media companies have been for years over how the former display content, with publishers demanding to be paid by the tech giants for the privilege.
Last month, Australian regulators the Australian Competition and Consumer Commission (ACCC) released a draft code –News Media Bargaining Code. The code allowed news publishers in the country to negotiate compensation collectively or individually with the two tech companies for sharing or displaying their services. The draft code is aimed to address “bargaining power imbalances” between Australian news businesses and Google and Facebook.
The ACCC proposes a compulsory arbitration process and if the news businesses and digital platforms cannot strike a deal during the three-month negotiation and mediation process then the parties can select an arbitrator or there can be an assigned arbitrator by the Australian Communications and Media Authority. Non-compliance with the code would result in fines up to $10m per breach, three times the benefit obtained or 10% of a digital platform’s annual revenue in Australia, whichever is greater.
The code involves minimum standards that would require digital platforms to give news businesses 28 days’ notice of algorithm change that will affect the referral traffic or the placement of the news. It also requires the tech companies to provide news media businesses clear information about the data they collect through users’ interactions with the news content.
Why Did The Australian Government Introduce The Draft?
Google and Facebook have had a huge impact on Australia’s news industry as there is more than a 20% fall in the number of newspaper and online journalists since 2014 and the duopoly capturing a large share of digital advertising revenues. Earlier the plan was for a voluntary code. However, the Covid-19 pandemic resulted in a decline in advertising and revenues of news businesses as well as delayed the negotiations on payment. This led to the development of a mandatory code by the Australian treasurer, Josh Frydenberg to ensure a fair level playing field for news media companies.
Google’s Response to the New Draft code
The cacophony over Australia’s proposed News Media Bargaining Code law, which is currently in drafts is gaining momentum with Google publishing an open letter to the users about it. Google users visiting the homepage were presented with an ominous pop-up message that warns, “The way Aussies use Google is at risk” and “their search experience will be hurt by the new regulation.”
This open letter from Google Australia managing director Mel Silva is a bold lobbying move that presents Google’s arguments against the new rules in front of million Australian users. Google argues that the proposed regulation would ‘put their free services at risk’ with data being handed over to big news businesses.
It also argued that the law ‘forces’ to give an “unfair advantage” to news publishers alone in Google Search and YouTube because they would be given information that would help them “artificially inflate their ranking over everyone else”. The Guardian reports that eligible media companies must meet the criteria of having revenues exceeding $150,000 a year and must have a certain presence in the Australian market. This points out that most larger media houses will have access to the information. Google also said that the law is putting user data at risk.
ACCC Hits Back With A Quick Response
The consumer watchdog was swift in its response, labeling the post as ‘misinformation.’ In the statement released, it said that Google would not be required to charge Australians for its free services unless it chooses to do so. Similarly, Google doesn’t need to share any additional user data unless it wants to.
Google Makes a Comeback
Google issued a strong rebuttal in its response to ACCC claims. It retaliated saying,
“We strongly disagree and are concerned that our view of the Code has been represented this way during a consultation phase.”
In response to the ACCC claims that Google would not be required to charge for free services, Google explained with an example that the code requires them to provide advance notice over changes in algorithms and said,
“Even assuming Google could comply with this provision, it would seriously damage our products and user experience. It would impact our ability to continue to show users the most relevant useful results on Google Search and YouTube.”
The search giant also disagreed with ACCC claims that Google would not require to share data and said that the codes require that.
“[It] requires Google to tell news media businesses what user data we collect, what data we supply to them, and ‘how the registered news business corporation can gain access to’ that data which we don’t supply to them.”
“This goes beyond the current level of data sharing between Google and news publishers.”
What Did Facebook Say?
Facebook had far less to say for now – William Easton, MD for Australia & New Zealand said in a line,
“We are reviewing the Government’s proposal to understand the impact it will have on the industry, our services and our investment in the news ecosystem in Australia.”
However, Facebook had earlier expressed disappointment over making voluntary ACCC code to mandatory and described the news as “highly substitutable” content.
Will This Make Way For U.S Publishers?
In the U.S, The News Media Alliance, a trade association that represents 2000 publishers is promoting a bill named Journalism Competition and Preservation Act, a law that would allow news companies to negotiate with online platforms regarding the terms on which content is distributed. However, at present competition law does not allow this.
Regulatory Changes Elsewhere in Europe
Spain and Germany had previously passed similar laws on the usage of news snippets but couldn’t manage to extract payments from Google or Facebook. In 2014, Spain made payments to publishers mandatory, Google chose to shut down its news service. Google threatens a similar response to French new laws as well.
In April this year, France’s competition authority ordered Google to negotiate with publishers over payment for using their news content – such as images, videos, or article extract. However, Google refused to compensate for displaying the content and setting up a legal fight against new EU copyright laws.
Last year, the EU introduced new copyright rules that require tech companies to license the content from rightsholders.
Does This Mean Google and Facebook Don’t Pay Publishers?
The answer is Yes and No. They pay to some publishers. In June, Google said it would pay certain media outlets it will feature in their news service (not released yet) in Germany, Australia, and Brazil. Terms of the deal weren’t disclosed. However, after the competition watchdog proposed the new code, Google informed local publishers that plans of licensing products – Publisher Curated News -are put on hold until further notice.
Another BIG Question, What’s Next?
As Google prepares for the ACCC fight, it would be interesting to watch the tide turning in which direction and how this landmark move will change regulations across the world.
The consultation on the draft proposals concludes on 28th August with final legislation is expected to be introduced shortly after the conclusion of consultations.
Here’s More: Morgan Stanley Forecasts Australian Ad Spend To Fall By 9% In 5 Years
Top 10 Emerging Indian Ad Tech Startups You Should Know About
The market for advertising technology is expected to record exponential growth between now and 2023.
-CMO Adobe
Just as advertising is the business of making advertisements, ad tech is the business of using technology to make advertisements faster, quicker, and efficient. The business is driven by powerful algorithms and data points.
The Adtech ecosystem consists of two major entities – the advertiser (Demand-side) and the publisher(Supply-side). Adtech helps advertisers and publishers achieve their goals in harmony by providing solutions that meet the demands of both parties.
Learn more: A One-stop Guide On All You Ever Need To Know About AdTech In 2020
The Growing Ad Tech Trends
The year 2020 is full of technological advancements – Artificial Intelligence, data-driven marketing, and much more. Digital commerce is going strong and growing, leading to new paths such as mobile, programmatic, analytics, data management, and more. With new tools and technologies emerging every year, marketers can choose from a plethora of options across digital marketing to connect to a new audience and promote their products.
According to Emarketer’s survey, by 2020, digital ad spending will be 50% of total advertising. The statistics prove that there is a shift from the traditional medium of marketing to digital platforms.
Here are six significant ad tech trends in 2020 that will change the advertising world
1. Programmatic Advertising:
Programmatic advertising is becoming a star strategy, and businesses spend almost $60 billion every year. It is projected that programmatic transactions two-thirds of digital display ad spend around the globe in 2020.
Programmatic needs to resolve many challenges before realizing its true potential, such as in the absence of the cookie, the industry needs to search new ways for retargeting and personalization, keeping customers’ privacy in mind. Meanwhile, first-party data is essential in the success of programmatic advertising. Lack of transparency, ad fraud, and efficiency are vital concerns that need to be addressed adequately.
The largest programmatic markets are the U.S, China, and the U.K with a double-digit Y-o-Y growth rate. Indonesia, Brazil, and India will be the fastest-growing programmatic digital ad market in 2020.
There are top three auction type segments for the global programmatic advertising display market which has gained momentum are :
- Global programmatic advertising display market by open auction: Buyers are allowed by publishers to participate in the public sale. It is likely to be the leading segment in the programmatic market with more number of buyers entering the digital market that allows publishers to get the best price for their inventory.
- Global programmatic advertising display market by automation guaranteed: Publishers are allowed to reserve inventory while keeping the price fixed. The inventory in this segment is premium advertisement such as the Super Bowl, or pre-launch page of a website and the growth prospects for automated guaranteed are big. It is forecasted by 2021, 88% of all digital display ad spending will flow via automation.
- Global programmatic advertising display market by invitation only: It is a private marketplace limited to buyers with an invitation only. The growth driver for this segment is more control over ads that are being run, and the relativity of ads is high due to which advertisers are ready to bid high to get the ads placed.
2. Mobile Advertising:
Mobile advertising continues to take share with substantial gains over the last five years. A report by a research firm Berg Insight forecasted that the global mobile advertising market is expected to grow at the compound annual growth rate of 43%. Another eMarketer report projects that mobile ad spending will reach $400bn by the year 2023, up from $286bn this year. The numbers say it all! It is evident that the industry is growing and projects to represent 80% of global digital ad spend.
A lot of in-app is driven by gaming. A spike in gaming is witnessed during COVID with 1.2 billion weekly mobile game downloads. Buyers are eyeing a vast opportunity to reach a diversified audience within the data-rich environment. There is an exponential growth of in-app advertising. Comscore research says that 75% of digital users consume all their social media, lifestyle, travel, news, and utility content using mobile apps. 5G will also be a considerable contributor to boost mobile-in app advertising, opening doors of opportunity and creativity for advertisers. With technologies such as OM SDK and app-ads.txt rolling out, the industry is moving towards a cleaner and more measurable environment.
Consumer time spent on media is shifting towards mobile, and eMarketer reports India and Thailand will witness the fastest mobile advertising growth in 2020.
3. Video Advertising:
The video will remain the key driver and cannot underscore its role in 2020. With large-scale events postponed and ad budgets cut down, marketers rely on video advertising as effective means across platforms. It is projected to account for 31% of the overall display ad spending next year.
Verizon research shows, almost all (96%) advertisers will be investing in at least one video ad format this year, and more than three-quarters say they plan to invest more in premium video content in 2020. The reason is ROI.
Advertisers and marketers plan to invest in shoppable and interactive emerging video ads formats. With shelter in place and people continue to work from home, there is a rise in digital and mobile usage with CTV and OTT becoming increasingly dominant. Verizon research states.36 percent plan to invest more in Connected TV ads, while 30 percent intend to increase their spend on mobile video. USD 70 billion ad spend from linear is shifting towards OTT channels. Major companies are keen to take advantage of the changing scenario with the right technology.
4. Digital 360 services:
Marketers are focusing on areas like the personalization of media and content marketing. Voice and visual searches are playing a huge role in the ecosystem, and marketers are developing new techniques to enhance it. Many companies are offering 360 digital services that include social media marketing, SEO, content marketing, analytics, automation and transparency, and many more.
TheDrum indicates that by 2022, the global digital software industry will grow by $74.96 billion. CMO predicts that around 87% of marketing budgets will be spent on digital marketing by 2022.
Another fastest growing digital marketing trend is interactive content – click on, swipe, or interact with online. Outgrow states 93% of marketers rate interactive content as highly effective at educating the buyer. The cutting edge technology like augmented reality and 360-degree videos offer a dynamic, engaging, and immersive experience.
5. Influencer Marketing:
The influencer marketing industry is set to hit USD 15 billion by 2022. With a high ROI, the industry will witness tremendous growth in the coming years.
Influencer marketing is in the early stage, but its usage growth is impressive. Less than one third (27.9%) marketers have been using influencer marketing for over three years, 20.9 %have been using for less than a year, and 7% have never used it. Reach and engagement is critical factors in an influencer mix and there is a negative correlation between engagement rate and followers. Most marketers prefer micro-influencers, typically followers between 10,000 and 100,000.
In the series of Global View For AdTech Start-Ups, we bring you ‘Top 10 India-Based Ad Tech Start-Ups’ -a curated list of promising start-ups from industry-main anchors to up-and-comers leading the advertisement industry in India.
Company: ADZ Junction
Founder: Ashok Nain
Category: Digital Services, Ad- Affiliate Network, Mobile Advertising
Geo-Markets: India, Dubai, U.S.A
What they do: ADZ is the brainchild of Ashok Nain started with Mobile advertising and expanded the business to video and web gradually. Their services also include Digital Strategy, Content, Development and Marketing, and Search Marketing. Since its inception, the company is focused on delivering high-quality traffic to clients who have scalability issues and help them to identify their targeting audience, especially in Mobile advertising.
How it’s changing adtech:
- With its innovative advertising solutions and strategies, the company has built a robust affiliate marketing platform that can assist clients in real-time tracking and analytics.
- The 360-degree digital provider has 100+ clients from various sectors with a business of over USD 15 million and is developing technology – a real-time traffic buying SMS platform.
“We introduced real-time bidding, Mobile in-app advertising, rich media, and many other innovations to overcome clients’ problems of quality traffic generation. We have now a separate mobile division by name of AJ Mobile, where we encourage clients to work exclusively on mobile campaigns.”
The company successfully launched a digital campaign for Dr. Lalpathlabs, an established company in the healthcare sector. Here is a short case study:
Challenge:
- Expand its online market reach and user base
- Identify digital channels to generate revenue.
- Being completely behind in digital marketing and competing with emerging players in the healthcare sector.
Solution:
- Provided brand awareness strategies for different online channels.
- Established a full-fledged and cost-effective affiliate marketing channel.
- Established a brand development strategy and marketing campaign to rise above the competition.
- Successful digital campaigns resulted in 3X monthly transaction growth.
Founded: 2015
Headquarters: Gurugram (With offices in Mumbai, Bangalore, and Dubai)
Company: Aristoma
Founder: Kumar Nishanth
Category: Online Digital Services
What they do: Aristoma, a 360-degree marketing incubator, offers services to increase customer reach using online mediums with some brilliantly creative and engaging ideas. Its portfolio includes top clients such as Diesel, Sportmate, CII, CREDAI Chattisgarh, Goldbricks, to name a few. All its endeavors have resulted in 100 percent growth.
How it’s changing adtech:
- Aristoma is all about helping brands grow with a mantra “Commits, Creates & Connects” with expert result-oriented ideas and making advertising a better experience for advertisers and consumers.
- The company advises in Brand Management, Email Direct Marketing, SEO, and Social Media Planning to help businesses to get the most out of their marketing campaigns.
Founded: 2015
Headquarters: Raipur
Company: DigiVigyan Marketing
Founder: Amit Verma
Category: Digital Services, Digital Display Advertising
What they do: A dynamic full-service digital marketing agency that provides clients with multiple solutions through different marketing verticals- Website Management, Search Engine Optimization, Search and Display Advertising (Pay Per Click – PPC), Native Advertising, Online Reputation Management, Amazon Marketing Services, and Social Media Marketing.
How it’s changing adtech:
- DigiVigyan offers world-class digital advertising solutions to businesses to achieve their digital marketing goals.
- The company offers services such as creating landing pages with attractive ad copies, banners, and other optimizations to meet the marketing needs of businesses on various social media platforms. It has worked with renowned ad agencies like Dentsu, M&C Saatchi, to name a few.
- The bootstrapped adtech company is now working towards being the go-to digital marketing agency worldwide after capturing the market across the country.
Founded: 2018
Headquarters: Delhi
Company: Do Your Thng
Founder: Ankit Agarwal
Category: Social/ Influencer, Influencer marketing platform
What they do: DYT is a leading Influencer Marketing Agency and a shared economy for digital assets. It acts as a platform to create space for brands to connect with the largest team of nano, micro, and mega influencers.
How it’s changing adtech:
- DYT is an online community that offers content creators an entry in the market and connects brands to the influencers depending on the campaigns. The active users through the app can promote the brand and earn for each post made, whereas the brand can find a safe and secure marketplace to discover the right influencers for their product.
- DYT operates on a broker based model where a percentage of the total spending is charged to maintain the platform. In a short period.
- The phenomenal fundraising and affable work culture have made DYT one of the fastest-growing startups.
Funding:
The tech platform raised $150K from angel investors and plans to use it for further expansion and growth. Previously, the company has also raised an undisclosed amount from angel investors and intends to raise more funds in the future.
“DYT within months of its operation has successfully worked wonders for brands such as Mastercard India, Havells, etc., thus bringing engagement for the brands. With increased investor interest, we plan to expand the team, improve the technology, and go further with the associations.”
-Ankit Agarwal
An exciting campaign with Havells:
For the new digital-only campaign #BeardKyunHoWeird with Havells, the company selected 60 creators from the male grooming niche by using the technology to find people uploading their selfies with the beard and spelling about male grooming.
Challenge:
- To increase user engagement for the launch of the new range of BT 9000 beard trimmers with digital platform-only campaign #BeardKyunHoWeird.
Solution:
- Selected 60 creators. Each Instagram creator had a follower range of 1,000 to 85,000.
- Creators created unique and compelling content on how the new Havells trimmer helps in male grooming.
- The 20 days campaign got more than 100,000 engagements, reaching 500,000 users.
- The campaign attracted traction and engagement rate of 10% with authentic creators.
Founded: 2019
Headquarters: Gurugram
Company: EMIAC Technologies
Founder: Divya Gandotra
Category: Digital Services, Social Media Marketing
Geo Markets: United States, United Kingdom, Australia, New Zealand, Israel, South Korea, Russia, Ukraine, Vietnam, Singapore, and UAE, among others.
What they do: EMIAC is a perfect blend of innovation and technology determined to serve businesses in front of their target markets. Their principal services include Content Development, Paid Marketing, and Web Design and Development. The leading digital firm has 1200+ clients, 2900 projects across 30+ countries.
How it’s changing adtech:
- EMIAC offers an array of services from content development and full-service digital agency to paid social media marketing and blog outreach. It is a top-rated digital marketing and content development agency on the world’s popular freelancing site Upwork that adds to their credibility and goodwill.
- What differentiates them from the crowd is an excellent record of delivering projects on time, offering personalized products and services, premium quality services, and providing it at competent prices.
“We are the game-changers, trendsetters, pioneers, and revolutionaries with a passion for creating an ideal digital future where everyone is connected.”
Founded: 2017
Headquarters: Jaipur (With offices in U.K and U.S)
Company: Globale Media
Founder: Bhavesh Talreja
Category: Mobile Advertising, brand safety/ verification, programmatic advertising
What they do: Globale media offers an integrated marketing platform that maximizes revenues by bringing in direct advertisers and showing relevant ads that best fit the user audience using banners, interstitial, videos, social, and native ads. The company specializes in digital marketing for all major kinds of app verticals including gaming, e-commerce, lifestyle, utilities, social, education, entertainment, and others on CPM, CPI, and CPA cost models. Publishers can access to the full feed of available campaigns as well as real real-time tracking and automation to multiple devices with programmatic GLOBALE API. It excels with a reach of over 500+ direct publishers, 1000+ live campaigns over 120 countries.
How it’s changing adtech:
- Globale media has developed a marketing program primarily for the mobile age.
- Globale media has been sincerely providing “ transparency on inflation level and not just on the click level.” The company is aggressively pitching for its recently launched product keyword search traffic where revenues have increased 3x from quarter-on-quarter and are expecting to multiply the revenues by 10x in 2020.
- In the next five years, it aims to be among the top ad tech marketing companies in India, the Middle East, and Southeast Asia.
“We provide app marketers with 100 direct in-app traffic sources with transparency so they get device ids on each and every click and have a clear knowledge about where the app is running. In terms of impact, the advertisers can use these device ids to run their re-engagement campaigns and make sure the users are coming back to the app and ultimately spending more within the app.”
-Bhavesh Talreja
Founded: 2017
Headquarters: Singapore (With offices in India and UAE)
Company: mCanvas
Founder: Vishal Rupani
Category: Mobile Advertising, Video Interactive ads, Programmatic Advertising
What they do: mCanvas is a subsidiary of Affinity and is the brainchild of Vishal Rupani, from vision and inception to revenue generation and scalability. mCanvas is a storytelling mobile ad platform that uses phone sensors to create compelling and interactive brand narratives.
How it’s changing adtech: mCanvas is the first and leading Indian company that has addressed critical issues of mobile marketing: Banner Blindness, Poor Viewability, Accidental Clicks, and Lack of Storytelling. The mobile advertising platform uses four kinds of advertisement formats: Scrollers, Stickers, Spotlight, and Streambox.
- The company recently integrated with Adobe advertising cloud that will enable advertisers to buy experiential rich media content and interactive video ads.
“In light of the steady increase in the demand to make ads programmatically available, we are happy to integrate with Adobe Advertising Cloud DSP. We have spearheaded programmatic advertising in the rich-media mobile ad industry, and we will continue leveraging its power to offer our innovative solutions.”
-Vishal Rupani
- The company has a reach to at least 60million Indian smartphone users and follows the cost per video (CPV) model for videos and cost per engagement(CPE) for rich media. Sensory Rich media content is produced for VR and AR as well.
“Augmented reality (AR) has become a buzzword in the online tech space. It has shown great promise even in the mobile ad space, and brands have been quick to incorporate AR into mobile-led ad campaigns that have proven to enhance user engagement.”
One of the best examples is of Frooti – #TheFrootiLife
Challenge: To build a brand recall with its primary target audience -Millennials around the drink during summertime.
Solution: Using face detection technology, the rich media campaign encouraged users to start the front camera and catch the falling mangoes in the augmented environment. This campaign created a massive impact on the users with this ‘WoW’ ad experience.
- Another segment that has been strongly transformed by brand experiences in the mobile ad industry is voice-enabled interactive mobile ads that have created a lasting impression.
“Personalization of marketing & advertising messages is not a luxury but a necessity.,”
-Vishal Rupani
Here is another case study of Mercedes-Benz GLC that has used speech and sound recognition technology in mobile ads. To promote their latest feature, Mercedes -Benz User Experience (MBUX) used a smart multimedia system and in-car voice-activated assistant.
The mCanvas interactive mobile ad uses real-time speech recognition technology, and the voice bot in the ad would respond to the questions, recreating the actual experience a user would have in the car.
Founded: 2014
Headquarters: Mumbai
Company: Streamlyn
Founder: Naveen Kumar & Raja Chakraborty
Category: Programmatic Advertising, Brand Safety/ Verification
Geo-markets: Asia, Europe, MiddleEast, North America, MENA, APAC, and other 25+ countries.
What they do: Streamlyn works for both publishers and ad buyers to sell and buy ad space respectively. It works as an agency as well as a supply-side platform.
How it’s changing adtech: The one-stop advertising solution provider, a publisher focused media agency connects advertisers with the target audience via the right publisher.
“The aim was to help online publishers, particularly small and medium-sized ones, grow their revenue and the audience.”
-Naveen Kumar
- Streamlyn has an in-house ad server and algorithm to help analyze and optimize the monetization depending on the solution provided by the team to assist the client with high ROI and eCPM and uses cutting edge technology –POE (Programmatic Optimization Engine) and Anti-Fraud algorithms.
- Streamlyn offers its proprietary product ‘ BidsXchange,’ a smart advertising portal deploying machine learning for small and medium-sized advertisers that allows them to upload ads and select their desired publishers based on the target audience interest.
- Another additional revenue source for publishers is In-image advertising, a novel concept that helps achieve an edge over competitors with Streamlyn’s Header bidding wrapper tags.
- It generates content in regional languages and is known as the best optimization partner for vernacular publishers. It has partnered with Google to support vernacular publishers and increase their revenue.
Founded: 2015
Headquarters: Singapore (With offices in India and U.S)
Company: Tarsan
Founder: Tarun Nayyar
Category: Mobile Advertising, Affiliate Marketing
What they do: Tarsan is a leading performance-based Mobile media agency that caters to top-level clientele globally like Airtel, Paytm, M&C Saatchi, CyberAgent, to name a few and delivers performance & branding campaigns and SMS/email/voice/solutions. It is known for the execution of marketing plans on mobile.
How it’s changing adtech:
- Tarsan has an in-house platform, AdMenu, that gives clear and quantifiable value to each advertising avenue, enhancing the ROI on ad spends as well as boost transactional value. It provides transparent information regarding the placement of ads on various platforms via GAID or IDFA.
- Many transactional campaigns are carried out on E-commerce platforms, but the company charges only for lined traffic by experienced customers, whereas the payment depends on CPR, CPT, and CPI.
- Transparency and accountability are their top priority, and with the unique capability to gather information about mobile devices, it has been successful in creating a database of publishers and marketers.
- It maintains a five-layered security policy for data protection. The company aims to become a 360-degree performance-based mobile marketing agency and enhance the AdMenu platform and convert it into a revenue generation opportunity.
“We never store data; we just identify people according to their device id. The information given to us is all in concurrence from the publisher and advertisers.”
Founded: 2012
Headquarters: Delhi
Company: UrPopular
Founder: Siddharth Sinha & Kumaresh Bhatt
Category: Micro-Influencer Marketing, Measurement and analytics
Geo-markets: India, Southeast Asian countries, MENA countries, Australia, Indonesia, Malaysia, and Singapore.
What they do: UrPopular is India’s largest network of micro-influencers who are paid to post on Facebook, Instagram, Youtube, and Twitter with 240 million+ organic reach across these platforms. They have a pan India reach of 240 million+ and creators in 11 languages.
How it’s changing adtech:
- The tech firm is democratizing organic marketing in India and helping brands to create ROI based campaigns.
- It adds new ways to drive ROI for brands with its cost per view and cost per reach micro-influencer campaigns. The tech company has developed algorithms to understand the outcome of the campaigns and brands can acquire efficiency and measurability in their campaigns.
- Their mantra is “Create, Amplify, and Measure.” This case study of McDonald’s ‘A ful-filling campaign’ is a perfect example to understand it.
Challenge: McDonald’s wanted to destress students from exam fever, and their McSaver Meal + Free French fries exactly intend to do.
Solution: UrPopular got their 11 young and enthusiastic influencers to cheer up and whip off the post-exam chronicles within the outlet by creating Insta stories, videos, fun boomerangs, and before/after stills.
These custom creatives pushed organically delivered,
- 1 million + reach with a 17% engagement rate.
- Rs.1.9 cost per engagement.
- 1.4 million impressions.
“UrPopular brings measurability and scale to the campaigns by working with India’s largest pool of microinfluencers and nano influencers.”
Founded: 2017
Headquarters: Mumbai
Closing Words
“In this industry, tomorrow is never the same as today. To gain long-term success in AdTech, you have to play fair, don’t be afraid of experiments, and never stop trying”
-Anton Ruin, Epom
Ad Tech is no rocket science, but it is of significant advantage to brands as it allows integrating various tools in a single system. It is an amalgamation of advertising, creativity, technology, and innovation. The automated process and joint workflows enable more precise target marketing resulting in relevant and compelling ads. The new norms, tried and tested solutions along with reliable platforms helps to keep information safe and avoid any ad fraud. With significant changes and improvements over what advertisers and publishers used to have earlier, adtech is growing as an industry. However, it still requires more work and expertise to handle the challenges and resolve for good.
Read more: Evolution of Digital Advertising: Happy 25th Digital Advertising And Many More To Come
The Impact of M&A deals in AdTech Amidst COVID-19 Pandemic
The year 2020 is facing global problems like pandemic, race riots, or recession. In the early days, many advertisers have pulled back in many areas because of the fear and uncertainty but surprisingly the projected slowdown on the ad spend is minimal, pointing towards a stable and steady growth in the future. The stock performance of adtech and mar-tech companies have performed well despite the crisis. Adtech is witnessing a consolidation phase but how effective will be dealmaking in this pandemic is the next obvious question. Read here to know more.
Dealmaking In Pandemic
Luma Partners’ Terrence Kawaja, ad tech’s top investment banker pointed at Adweek’s NexTech 2020 Virtual Summit that dealmaking dropped to almost half in the pandemic where many of them were legacy deals which were already in pipeline pre-COVID. The dealmaking was substantially down in Q1 and Q2 and is expected to further reduce in the third quarter due to short-term lack of confidence owing to the current crisis. However, dealmaking activities have picked up again and will see more toward the end of 2020. Kawaja also said,
“Based on our pipeline and what we’re seeing in the marketplace, buyers are back in and looking for deals.”
Where are we seeing these new activities coming from?
Kawaja provides key insights on a potential impending wave of industry consolidation and 5 market segments that are driving M&A deals – Connected TV, Identity, Mobile App, Audio, and what he termed ‘Programmatic End Game Consolidation’ and further elaborated on it.
1. Connected TVs: CTV is over a USD 100 billion market that is growing rapidly and by next year it will be 50% addressable. CTV viewing was up in the pandemic and there is a shift in consumer viewing from linear to streaming mainly due to the loss of live sports. USD 70 billion ad spend from linear is shifting towards OTT channels. Major companies are keen to take advantage of the changing scenario with the right technology. With an accelerated shift to streaming, CTV deal activities are picking up.
2. Identity: The core to 360-degree marketing witnessed many privacy regulations and data restrictions from big tech like Google Chrome turning off cookie to Apple’s IDFA deprecation, presenting challenges like limiting targeting in the open-web and measurement. At the same time, there are opportunities like first-party data and resurgence of contextual targeting. Large companies position for privacy-centric data capabilities and predict strategic opportunities in consumer data deal activities.
3.Mobile App: Mobile advertising continues to take share with substantial gains over the last 5 years. A lot of in-app is driven by gaming. A spike in gaming will be witnessed during COVID with 1.2 billion weekly mobile game downloads with people having more time in hand in the lockdown. The latest challenge that companies are trying to sort out is the IDFA deprecation in the iOS 14 update. Deal activities will continue in mobile apps provided there are new opportunities.
4. Audio: Podcast has undergone tremendous popularity in the last 5 years with 104 million monthly podcast listeners. The monetization has grown even faster and is still in the early years that has the potential to grow further. The rise in podcasting is driving many more audio deals. Many substantial deals have already happened mainly by Spotify and are expected to continue.
5. Programmatic End Game Consolidation: Every industry goes through three generic phases: new company formation, maturity, plus rationalization and consolidation. However, in the adtech industry, the process is “on steroids”. Thousands of companies initially flood the adtech market with an abundance of venture capital and easy market entry, and with early successes follows a rush of IPO’s. Large consumer data companies take advantage of the large, matured, and growing market for scale and profitability. Kawaja says the net consolidation in ad tech started in 2015 and further adds,
“We’ve been on that rationalization push for the last five years.”
He sees this is the final phase -the end-game-of consolidation soon which will be accelerated by the pandemic which will get to fewer players with larger spend and lower-tech rates.
“This will clean the ecosystem with fewer players that are more sustainable with a better market cap. Consolidation on DSP side – Trade desk with 20 billion market cap is the evidence for the final phase.”
If his projection comes true then there will be some activities after a long pause in the deals. Following that, the M&A sprint is likely to exit the industry.
Read more: A One-stop Guide On All You Ever Need To Know About AdTech In 2020
Innovation In Google During The Tough Times Of COVID
While most of the brands are struggling to survive during the tough times of pandemic, Google has set its goals right for the whole year. It is innovating itself without any trouble. Every month Google targets to enhance itself, according to the growing demand of the society. Google makes sure, that it fulfills the need of its users by providing them with exactly what they desire.
Recently, Google introduced two new features for its search portals. One of the features is designed, and dedicated to the Black community. The feature will help in the upliftment of the community in society and will aim to end the injustice against them.
Due to the rise of anger in the community against the centuries-long injustice experienced by the community, several brands came forward to show their support towards the community. Google was amongst them.
#BlackLivesMatter!
To fulfill his promise, the CEO at Google, Sundar Pichai recently added a feature to the map and Google search listing.
This feature is launched to empower the Black community. The feature will highlight businesses owned by the Black community helping them grow. However, only those members can avail of the benefit whose business has verified profiles in the US. Also, the business must be owned by a member of the black community.
Those businesses highlighted under this feature will be marked by an image(as shown below). The symbol will signify that the business is owned by a member of the Black community.
It is said that the step was taken to provide a financial boost to the community. It is a foreseen step to finally end the orthodox discrimination towards the community. Google is also partnering with U.S. Black Chambers, inc. To provide better features like Analytics helping the businesses groom and blossom.
In a statement regarding this following statement was issued by Google:
“As part of our $300 million commitment to support under-represented entrepreneurs, we’re integrating the attribute into the digital skills training programs we offer Black business owners through Grow with Google Digital Coaches. And through Google for Startups Accelerator for Black Founders, we’re starting our work with the first cohort of 12 startups.”
Google is keen to develop the feature even more and is seeking ideas internally. According to the management, they have already received more than 500 creative ideas to get this model to develop more brilliantly.
The company is also working on better and much strict “Policies against hate and harassment”
“About this ad”- More power to the user!
With a more transparent approach towards their users, Google has launched a new feature popularly known as “About this ad”.
To implement this feature Google will be launching new tools. It will help the users gain information about the advertisement they are receiving. It will help enhance security and will increase user privacy on the digital platform.
According to Google spokesperson, the vision is designed for a “thriving internet where people around the world can continue to access ad-supported content, while also feeling confident that their data is protected”.
“But in order to get there, we must increase transparency into how digital advertising works, offer users additional controls, and ensure that people’s choices about the use of their data are respected not worked around or ignored.”
Read More: Google Ends All Gossips: Revealed Fee Structure For Advertisement Tools
For a long time now, tech giants like Google are have faced a lot of criticism. Most of those were linked to their explicit behavior when it comes to money and user privacy. After being criticized and called upon several times by different government authorities for blind approach in the business during the usage of advertisers’ money, Google has finally decided to be more transparent with its business policies and proposals.
Therefore, Google shared a list of pricing for its tools used by advertisers for the advertisement. It was a huge step by Google, since before this release, advertisers were kept in the dark about the spent of their share of the money, and the profit earned by Google.
The tools for which Google revealed the prices include, DV360, Google Ads, ad manager, and its publisher tech.
The revealed prices are as follows:
These prices were revealed by Google in a series of articles and blog posts.
The prices are in the ratio of percentage for a $1 amount spent by an advertiser on an advertisement, divided between the publisher and Google.
- Google tech: Publishers – 69%, Google – 31%
- DV360: Publisher – 87%, Google – 13%
- Ad Manager: Publisher – 82%, Google – 18%
- Google Ads: Publisher – 86%, Google – 14%
- Ad sense by Google: 68% share taken by Google of the total spent by the advertiser.
Google has never been so transparent in regards to its prices, the sources say that this new transparent face of Google is due to the ongoing legal hearing conducted by the state attorney general and the Department of Justice.
Read More: Google Updated Its Demand-Side Platform With DV360!
Innovation has always been the motto of the company. To make sure that the advertisers at Google are equipped with the best tools available in the market, it recently launched its new self-service toolkit known as Display & Video 360.
The tool is launched to change the landscape of the advertisement. Display &Video 360 is a gift to its advertisers by Google.
Earlier, advertisers used the tools to make a hypothetical projection while running an online marketing campaign. The most crucial question that bothered the advertisers was the amount of audience that they will reach with the campaign. To make sure it’s no more a hit and try show for the advertisers, Google launched DV360.
With the DV360, the advertisers can now create a new campaign and check its reach to the audience as the tool provides a duplicate view of the campaign. The duplicate view will help the advertisers view the exact or say a more accurate number of audiences that they will reach with the campaign. Hence, no more blind bets!
The tool has better forecasting capabilities, giving the advertisers a glimpse of the future for their campaign. It is also a better solution for the media planners as it provides them with a large proportion of benefits as better access to the tool as they always have a larger role to play.
The most crucial answer answered with the tool is, “how many unique people can I expect to reach with my overall campaign across any open auction display and video inventory as well as YouTube?”
According to Anudeep Pedditi, Programmatic Manager, OMD NZ:
“Once we commit to a reach objective, neither underachieving nor overachieving is an option. Display & Video 360 gives media planners the accuracy they need to effectively plan across all our programmatic campaigns.”
The Tools main aim is to provide the following features to its advertisers:
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Focus
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Options For Buying
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Optimization And Reporting
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Security
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Conclusion
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Read More: How Google’s Page Experience Will Change the Face of SEO in 2021
Google will launch a new algorithm for its page experience and design. The new model will be based on user experience.
The new algorithm will surely affect SEO and web traffic. Therefore, to make sure that the advertisers are not affected by the changes, Google has announced that they will apply the changes in 2021. They have promised to inform upfront, at least six months beforehand.
An early reminder will help advertisers to prepare themselves for the changes.
However, Google made it clear that the new algorithm will be even stricter in ranking the web pages. If the user experience of a web-page is poor, Google will not rank the page on to the top list.
Google has also published a detailed document dedicated to the page experience criteria.
The new algorithm will consist of some core vital features. This feature includes the following:
- Largest Contentful Paint (LCP): Measures the loading performance of your webpage.
- First Input Delay(FID): Measures the user interaction with the page.
- Cumulative layout Shift: Checks the stability factors of your webpage.
The Accelerated Mobile version (AMP) will also play a major role in the ranking of your page, as will be a metrics for the page experience.
Also, good content will always play a lead role in the page ranking.
As per a statement:
“While all of the components of page experience are important, we will prioritize pages with the best information overall, even if some aspects of page experience are subpar.
A good page experience doesn’t override having great, relevant content. However, in cases where there are multiple pages that have similar content, page experience becomes much more important for visibility in Search.”
Hence, entrepreneurs, startups, and businesses should be well prepared for the new changes.
Read More: Every 2020 Google SERP Feature Explained: A Visual Guide
Have you ever imagine the amount of traffic Google experience in a minute, month, or year?
Well, here are some fun facts, every second there is an approximate of 63,000 search queries entered on Google search.
Also, near to 2 trillion searches are conducted every year!
Isn’t it amazing? However, you might ask, why does it matter?
Let us understand!
Google holds an approximate 72% market share of search engines. To make sure that your webpage is listed on the top of the list of Google search results you must have an understanding of Google SERP (Search Engine Result Page).
What is SERP? And, what all it provides to the advertisers on Google?
The Search Engine Result Page of Google has gone through a lot of changes according to the user view. It has become much more dynamic, relevant, personalized, and helpful.
Now the search engine of Google is equipped with several enhancements that use structured data. The search page consists of visual enhancement, better index, and optimization for the website. You must be aware of all these changes if you are planning for a better organic ranking for your website.
Here is the new enhancement for the search page of Google:
- Direct answer Box
- Rich Snippet
- Rich cards
- Knowledge Graphs
- Knowledge Panels
- Local Pack
- People also ask
- Image Pack
- Site Links
- Newsbox
You must be equipped with the knowledge of these for better results in organic ranking.
Read More: Rejoice Small Retailers: Selling Products is Now Free On Google Shopping
MSME’s got adversely affected due to the widespread of COVID-19. Several small and medium scale businesses have lost their source of income due to the sudden breakthrough of this epidemic.
Therefore to make sure that these businesses sustain the effects of the crisis, Google is allowing small retailers to list their products for free on Google Shopping.
Explaining this decision, Bill Ready, President of Commerce at Google cites the fact that it is difficult for struggling businesses to pay for Google shopping listings at this time.
“And as consumers increasingly shop online, they’re searching not just for essentials but also things like toys, apparel, and home goods.
While this presents an opportunity for struggling businesses to reconnect with consumers, many cannot afford to do so at scale.”
Earlier, Google charged its customers as Pay per click (PPC). It can also be seen as a tactic by Google to compete with Amazon in the market of e-commerce.
Read More: Privacy Sandbox By Google Shows Backdoor To The Third-Party Cookies.
Two years ago, Google announced that it will discontinue the usage of third-party cookies in its browser, which is Google Chrome. Since the announcement, several speculations surfaced, to understand its effects on internet traffic and advertisement. However, Google seems determined about the elimination, and this year Google announced “Privacy Sandbox” a step towards the replacement of third-party cookies.
It is developed to provide a secure browsing experience to its user.
According to a spoke person from Google, “This is an early-stage concept, and we don’t have more details to share right now, We plan to publish updates and progress in GitHub as part of the process.”
The concept uses a new algorithm designed by performing “Bit Request Signal Experiment”.
Privacy Sandbox was launched in August. The idea was to innovate ad recurrence and behavioral advertising. It aimed to help them work on the web without using third-party cookies. A mega event was organized, 163 giant tech organizations like Apple, Facebook, Axel Springer, The Washington Post, Criteo, The Trade Desk, and even Google participated. All are requested to share their views via. World Wide Web Consortium or GitHub to help the project succeed.
However, according to the Google developers, it is still in its initial stage and there is a lot of work that is needed to be done in this field.
Read More: Google pledges $800 million to coronavirus relief, including Ad credits
Google CEO Sundar Pichai explained:
“As the coronavirus outbreak continues to worsen around the world, it’s taking a devastating toll on lives and communities. To help address some of these challenges, today we’re announcing a new $800+ million commitment to support small- and medium-sized businesses (SMBs), health organizations and governments, and health workers on the frontline of this global pandemic.”
The commitment includes:
- WHO and other health organizations will get $250 million for advertisement.
- MSME’s and NGO’s will get $200 million.
- An additional $15 million in cash will be granted by Google.org to non-profits to bridge the gap between SMB’s.
- Those small businesses that are already active for a year with Google advertisement will get the help of a total of $340 million in Google ad. They will receive the credit in their accounts and can spend it by the end of 2020.
- The academic and research institutions in the field of COVID research will get $20 million.
- Financial support will be provided to the organizations to increase the production capacity for life-saving equipment.
However, not everything went great for Google during this tough time of COVID:
Read More: Google Cuts Marketing Budgets by 50%, Freezes Hiring.
Key Points
- Budget cuts and hiring freezes across marketing and across Google.
- For the second half of 2020, Google is cutting its marketing budget to 50%.
- The cut is due to the reduced expenditure on advertisement by the brands during the time of the crisis.
- The development comes in less than a week from where Google is scheduled to discuss Q1 2020 results on 28th April.
According to a statement released by email:
“There are budget cuts and hiring freezes happening across marketing and across Google…We, along with the rest of marketing, have been asked to cut our budget by about half for H2.”
A company spokesperson said in an emailed statement to CNBC,
“As we outlined last week, we are re-evaluating the pace of our investment plans for the remainder of 2020 and will focus on a select number of important marketing efforts….We continue to have a robust marketing budget, particularly in digital, in many business areas.”
…we continue to invest, but will be recalibrating the focus and pace of our investments in areas like data centers and machines, and non-business essential marketing and travel.”
Read More: Google Withhold Programmatic Data, Advertisers Pulls Back Ad Spend
As quoted by Digiday, the Head of Display at the U.S based retailer said,
“Google’s ad exchange didn’t make the list primarily because they’re not willing to give us any transparency or data around not only their take rates on our media sped but also anything we could already pull from our demand-side platform.”
“We’re seeing Google’s ad exchange become slightly less of the total pie,” said Jay Friedman, president at programmatic agency Goodway Group to DigiDay.
”I don’t have a percentage but it’s less but not significant.”, he further added.
The advertisers registered their doubts and raised concerns regarding the non-transparent behavior of Google. However, this must have been resolved after the release of the price list for its advertising tools by Google.
IAS Partners With Pinterest Over Fraud And Viewability Measurement Reporting
Digital ad verification provider Integral Ad Service( IAS) has partnered with Pinterest to able to deliver marketers access to viewability and fraud measurement reporting that covers its mobile in-app campaign.
IAS mentioned that its reporting includes standard Pinterest ads and video ads for in-app inventory, all updated on a daily basis.
This new integration will help advertisers to have access to viewability and invalid traffic monitoring and reporting across promoted pins and videos as well as Independent, third-party reporting by IAS and a global measurement that allows a holistic view across any brand’s entire Pinterest campaign.
With this announcement, Pinterest is observing an all-time high level of user engagement as well as people are searching for creative solutions to ‘life-at-home’ in this pandemic. The searches on the platform for “work from home” are up 1,411% and searches for “children’s activities” are up 4,055%, globally.
IAS also noted that 82% of users access the platform via mobile devices, and it is even more significant for advertisers to measure mobile campaigns on Pinterest accurately.
With measurement being critical to evaluating and optimizing ad quality and related media spend, Lisa Utzschneider, CEO of IAS said,
“IAS is excited to partner with Pinterest to offer marketers a mobile viewability and fraud measurement solution that works in-app, where people are engaging.”
“This partnership helps provide the transparency that marketers need to optimize their campaigns on the popular network.”
Read more: IAS Issues Threat Alert Regarding The Latest Digital Ad fraud Scheme
Everything the Q2 2020 Financial Results of Tech Giants Have to Say
Big Tech giants have revealed their quarter financial performance in these turbulent times. Here are the Q 2 financial performance, insights, and earnings details:
Alphabet
Google’s parent company Alphabet beat the expectations for its Q 2 earnings despite a dip in the advertising. However, it marked its first year-over-year revenue decline in its history as the pandemic slowed the economic activity and advertisers pulled back their spending. Though there is a slowdown in the advertising growth, Google pointed to newer long-term opportunities in cloud computing and artificial intelligence, YouTube, and shopping. For the rest of the year, in anticipation of slowdown, the company has cut marketing spend by half and also freezes hiring.
Google is also facing antitrust investigations of its search and Android business and is expected to result in a legal action that could cover issues from search to digital advertising space in the coming months.
By the numbers:
- $2.6 billion declines in year-on-year advertising revenue.
- Google’s total quarterly revenue $29.9 billion of $38.3 billion is from advertising.
- YouTube ad revenue increased 6% to $3.8 billion.
- Google Cloud sales grew 43% to $3 billion.
- Total Net income reported $6.96 billion compared to $9.95 billion in the year-ago quarter.
Response:
Though there is a slowdown in the advertising growth, Google pointed to newer long-term opportunities in cloud computing and artificial intelligence, YouTube, and shopping.
For the rest of the year, in anticipation of slowdown, the company has cut marketing spend by half and also freezes hiring. Ruth Porat, Chief Financial Officer of Alphabet and Google said,
“We continue to navigate through a difficult global economic environment.”
Consumers are returning to more commercial search queries and advertisers are gradually increasing their search spending towards the end of the quarter. However, Ruth Porat cautioned,
“We believe it is premature to gauge the durability of recent trends, given the obvious uncertainty of the global macro environment.”
Google is also facing antitrust investigations of its search and Android business and is expected to result in a legal action that could cover issues from search to digital advertising space in the coming months.
Amazon
The e-commerce giant delivered some eye-popping numbers during Q2 beating earnings expectations and reported a double-digit revenue year over year. With the flurry of online orders amid the coronavirus pandemic, sales soared by 40%. The online grocery sales tripled Y-o-Y and the grocery delivery capacity by more than 160%. The demand for online shopping sky-rocketed and to fulfill the demand, it hired 175,000 more people in the period.
By The Numbers:
- Revenue reported is $88.91 billion vs. $81.56 billion expected, the strongest and unexpected annual growth in years.
- Amazon spent $4 billion on coronavirus related measures as promised in Q1 and expects to spend another $2 billion during Q3 towards COVID-19 mitigation efforts.
- Amazon Web Services (AWS), its cloud computing service grew 29% compared to 33% in Q1.
- Amazon’s Other’ category that primarily consists of the advertising business ( a small slice of Amazon’s total revenues) was up 41% Y-o-Y and subscription services that include revenues from Prime membership also up 29%.
Response:
Amazon CEO Jeff Bezos said in a statement,
“This was another highly unusual quarter, and I couldn’t be more proud of and grateful to our employees around the globe.”
As reported by CNBC, Amazon CFO Brian Olsavsky said consumer demand in the pandemic shifted from consumables and groceries to categories “not so profitable” and normal mix of products. He said,“Amazon could ship a lot more.”
Amazon will conduct a Prime Day shopping event in the fourth quarter.
Despite the Congress probe, pandemic, and an anti-hate boycott from advertisers, Facebook beats all market expectations, revenue grew by 11%. This speaks volumes about the strength of the company’s appeal to marketers despite serious challenges. The top 100 advertisers’ that boycotted Facebook over its hate speech and misinformation policies constituted less than 20% of Facebook’s ad revenue. However, the boycott by large advertisers couldn’t rally small businesses who are reliant on Facebook.
By The Numbers:
- 3.14 billion monthly users across all apps(Facebook, Messenger, Instagram, and Whatsapp), compared to 2.99 billion in the previous quarter.
- 1.79 billion Daily Active Users on Facebook, up 12% year on year
- 2.7 billion Monthly Active Users on Facebook, up 12% year on year.
- Revenue: $18.7 billion, up 11% year on year.
- It has more than 9 million active advertisers.
Response:
The company said in a statement,
“We are seeing signs of normalization in user growth and engagement as shelter-in-place measures have eased around the world, particularly in developed markets where Facebook’s penetration is higher.”
Mark Zuckerberg said on a call with investors,
“Some also seem to wrongly assume that our business is dependent on a few large advertisers. The biggest part of our business is serving small businesses.”
Two new initiatives were announced for small businesses- Facebook Shops and in-messenger commerce.
“This really is primarily focused on small businesses, individual entrepreneurs. Small businesses are the biggest part of our business, not large businesses.”
The company forecasts its revenue growth rate for Q3 of about 10%. while taking into account ongoing headwinds including macroeconomic uncertainty, ad boycott (formally began in July, after Q2 ended), regulations around ad targetting, and measurement.
Pinterest revenue grew 4% on user growth and advertisement. Users who started using Pinterest during Covid-19 continued to have engagement even after lockdown restrictions eased out at a few places. It reached a milestone of crossing more than 400 million monthly users, witnessing a strong growth from users under 25 who grew twice as fast as users over 25. The total advertising growth accelerated year over year in Q2 and small and medium-sized advertisers emerged as a key driver that made up nearly half of its revenue. New features like Shop Tab and the ability to shop from boards are worked upon to make content search easy for the Pinners.
ByThe Numbers:
- Total daily video views (organic+ paid) grew over 150% year over year.
- Catalog from business increased in Q2 by more than 350% from Q1.
- Revenue from conversion optimization or oCPM, shopping ads, and auto bids continues to grow faster than overall revenue, and attributed conversions grew 2.7x year over year. 80% of CPC revenue is going through the auto bid.
- Users visiting shopping only surfaces grew more than 50% in the first half of 2020 and product only searches grew 8x.
Response:
As per CNBC, the company said,
“People needed Pinterest in Q2. They needed a service that helped them adjust to radically changed circumstances — one that inspired them to cook at home, build vegetable gardens, plan activities for their kids and set up remote offices and home gyms, to name just a few typical COVID-19-related use cases we saw during the quarter.”
Advertisers have increased budgets on Pinterest because of its strong commercial intent where advertisers get their traction without displaying ads with any controversial content.
Omnicom Group
Omnicom revenues decline 23% due to a decline in spending by the clients. In order to offset the decline in revenue 6,100 jobs were cut across its network, froze hiring, eliminated salary increases, implemented voluntary pay cuts across its agencies, and participated in government subsidy programs in 35 markets. It also shed 1 million square feet of real estate space as it terminated leases across markets in order to mitigate the impact of the pandemic. It is expected that these actions will result in the repositioning costs for the quarter of $278 million that will generate approximately $500 million in annualized savings.
Advertising revenue decline as the revenue of the programmatic business decreased where it offered principle-based buying options for clients.
By The Numbers:
- Reported revenue was $2.8 billion, down $854 million organically, or 23% from Q2 2019.
- Advertising business declined 26.6% and Third-party service costs which fluctuate directly with changes in revenue declined by approximately $400 million.
- Revenues declined in all disciplines except healthcare which grew 3.2% organically.
- CRM execution and support include events and field marketing businesses, which declined 27.6%.
- CRM consumer experience declined 25.6%, and PR declined 14%,
Response:
CEO John Wren said on the earnings call,
“The quarter posed extraordinary challenges. he effect of COVID and related lockdowns were unprecedented.”
The main reason for declines in Omnicon’s services was because the client from travel, retail, auto, and other affected verticals paused or cut spending whereas technology and telecom fared better.
After a tough and bad Q2, the company looks forward to the second half. The recovery may not be immediate but the impact will vary regionally and by vertical. Wren said,
“We think the worst is behind us, with Q2 being the worst point for year-over-year revenue declines.”
The company added a few new clients like Air France’s global agency of record account and Clorox’s media business in the United States.
Apple
Apple reports a slow down in revenue growth as the demand and supply was impacted due to the pandemic. However, it had reported a better quarter than Wall Street expected, showing growth across all product lines including iPhones and reflected growth across all geographic segments.
By The Numbers:
- Revenues rose 11% to $59.7 billion against the estimated revenue of $52.6 billion.
- Apple reported iPhone revenue of $26.42 bn, a growth of 1.66%.
- The biggest growth was in iPad revenue at $6.58bn up from $4.48 bn.
- Apple reported service revenue of $13.1 bn against $11.5 bn the same period in the last year.
Response:
Apple CEO Tim Cook during a call said,
“Amid the most challenging global environment in which we’ve ever operated our business we’re proud to say that Apple grew during the quarter.”
The company’s subscription service and Apple Tv+ also performed well as most people watched content under lockdown. Apple did not issue guidance for the third quarter.
Read more on Q1 results: Where Do These Global Companies Stand At The End Of Q1: Performance, Insights, And Statistics
Index Exchange Joins Hands with Prebid.Org to Deal with Industry Crisis
Prebid.org an organization that manages open source Prebid programmatic advertising solution announced that Index exchange (IX), one of the highly known supply-side platforms has joined them at the leader level. Mike O’Sullivan, Vice President of Product at IX has also joined the board.
Independent adtech firms are struggling to monetize the open web. As the regulations increase and third party cookies decline, the advertising ecosystem continues to face challenges in searching for new ways to track and monetize users on the open web. This reinforces the need for industry leaders to come together to build a collaborative solution otherwise there are high chances of intense competition from the duopoly like Google and Facebook.
Mike O’Sullivan said in a statement,
“The industry has very little time to solve for what’s to come after the third-party cookie, and we know collaboration is going to be an essential element of our path forward.”
“In addition to solving the third-party cookie challenge, publishers are increasingly trying to monetize in an omnichannel world, and with that comes complexity. Prebid.org is an excellent forum to discuss, design, and standardize potential solutions with a wide variety of stakeholders.”
Prebid.org is an industry-wide supported initiative to promote the fair, transparent, and efficient unified auction. Participating members contribute to the open-source projects like Prebid.js, Prebid Server, and Prebid Mobile. Index Exchange will be joining the Prebid.org team of 55 member companies that include CafeMedia, Magnite, MediaMath, OpenX, PubMatic, SpotX, StreamAMP, The Trade Desk, and Xandr.
Tom Levesque, President of Prebid.org said,
“We’re very excited to have Index Exchange join Prebid.org. The community is looking forward to their contributions and leadership across the ecosystem.”
“IX’s participation solidifies Prebid.org’s role as the best place for publishers, SSPs, DSPs, and buyers to create the future of the unified auction.”
Adtech companies are collaborating together to find a solution to third-party cookies after Google announced turning web trackers from Chrome by 2022. and recently, Index Exchange took Live Ramp cookieless identity products globally in an effort to connect publishers and advertisers.
Read More: LiveIntent and Rubicon Project Invest on a Non-Cookie Based Identifier
Your Ultimate Guide to Understanding the Customer Data Platform
There is a lot of buzz about CDP- Customer Data Platform. It is a type of database software that streamlines customer data across martech stack and create a unified, persistent record of customers accessible from other systems. As per the Research and Markets report, the global Customer Data Platform (CDP) market size is expected to grow from USD 2.4billion in 2020 to USD 10.3billion by 2025 with a startling CAGR of 34.0% during the forecast period.
The major growth factors of CDP markets are being driven by the proliferation of devices and customer touchpoints, customers’ real-time personalization expectations, and navigation of privacy policies and regulations. Let’s comprehend each factor in detail:
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Multiple Devices, Fragmented Touchpoints, and New Soaring Expectations
Gartner estimates an average U.S adult will have more than six devices by 2020 including smart TVs and wearables. Consumer expectations will also rise for recognition and relevance.
The Cisco Annual Report forecasts the number of devices connected to IP networks will be more than three times the global population by 2023. Globally, devices and connections are growing faster at 10 percent CAGR. The average number of devices and connections per capita will grow from 2.4 in 2018 to 3.6 by 2023.
Several of these devices are being used by customers in a day to interact with the companies they are doing business with and expect these brands to recognize them irrespective of the device used by them at the given time.
Salesforce State of the Connected Customer survey conducted in 2019 reveals customer journeys are nonlinear and fragmented across touchpoints.
78% of customers prefer different channels for communication with brands depending on context and 64% of customers expect tailored engagements based on past interactions.
71% of customers expect companies to communicate with them in real-time.
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Privacy Policies
The data security and governance of the consumers is of the utmost importance for the marketer and is a front runner in their concerns. The data regulations body continues to grow to name a few – GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and CASL (Canada Anti-Spam Legislation).
High expectations along with the escalation of customer touchpoints make cross-device ID’s – the ability to integrate different sets of data collected at various touchpoints into a single profile of a customer that will help the marketers, sales personnel, and service professionals.
As reported in Martech Today, CDP vendors are SOC (Service Organization Control), SSAE (Statement on Standards for Attestation Engagements), and/or ISO (International Standards Organization) certified. They help marketers to address privacy challenges with robust data governance protocols to ensure compliance with rules and data security standards.
Learn more: Identity Resolution Platforms Helps Marketers Tackle Consumer Data Crisis.
Your Ultimate Guide to Understanding Gaming Advertising
Of the wide economic disruption caused by the pandemic, the global gaming industry is thriving. With people sheltering at home, gaming is surging. Nielsen survey reveals that 82% of global consumers played video games and watched video game content.
The global video game market is estimated to be worth $159 billion in 2020. However, marketers are facing a distinctive challenge of activating in an environment different from traditional media. Recently concluded weeklong NewsFronts presentation discussed marketers’ approach towards the growing gaming and esports industry.
Esports has gained momentum due to the tech-savvy and digitally-advanced millennials. Currently, it is very popular and is the new epicenter.
How To Activate And Maximize Brand Visibility?
Gaming is a fragmented market. Marketers can approach in different ways to tap into the competitive industry by partnering with influencers, buying on platforms, or directly going to gaming publishers.
As per Adweek reports, Douglas Veney, influencer and esports marketing manager at Nestlé, said they have partnered with influencers to drive engagement with fans.
“We can really take it from the influencer level and then build upon that approach to move into … more platform level things that are a little bit deeper down the funnel for that.”
Contradictory, the Hershey company finds influencer marketing space is highly crowded and is hard to attract attention. Another challenge for the company is to find a cost-effective strategy to run an always-on campaign in the gaming space since a similar gaming audience can be found on YouTube at a lower cost.
Another interesting case to study is on Horizon Media’s Scout Sports and Entertainment group partnered with esports team FaZe Clan who helped Burger King introduce its new plant-based burger to a young audience with its three-step approach.
The holistic three-step approach – a YouTube taste-test video, followed by a Fortnite live stream where Burger King discounts were offered, and a meet-and-greet at a local Burger King restaurant.
Nico Amantia, senior account executive at Scout Sports and Entertainment told Adweek,
“That holistic, three-pronged activation allowed us to spread awareness digitally, but also have that face-to-face interaction with fans and really give them something back, which really allowed us to have a very successful campaign.”
Understand Its Implication:
One thing is clear that gaming and esports are an upward trend with a massive audience reach. According to eMarketer, 2020 U.S. gaming ad revenues are expected to reach $3.67 billion, and esports ad revenues are estimated to reach $214 million.
Although it is watched in a TV-like environment, it cannot expect the same response from a 15 min pre-rolled ads in the gaming world. David Messinger, CMO of Activision Blizzard quoted in Adweek,
“The major mistake that people make is to take the assumptions about other forms of media and try to take it into the world of gaming,”
Marketers should look to a long-term transformation -take time, approach things properly, and build on the bets to reap the benefits as gaming and esports ads are still in the nascent stage.
Messinger further added,
“Someone who comes in and starts today may feel like they’re behind, but they’re really at the beginning of what the future is going to be.”
Read More: Mobile Gaming Industry Bank On People Locked Inside Homes Due To COVID-19.