Havas has announced the acquisition of Toronto-based Enverta Digital—marking a key expansion of its North American CX operations. Known for its strengths in CRM and digital transformation, Enverta brings to the table a highly specialized team with deep expertise in platforms such as Salesforce, Adobe, Microsoft, and Braze. With operations in both Canada and Poland, the company has earned a strong reputation since its founding in 2021, supporting global brands with scalable, tech-forward CX solutions.
The acquisition strengthens Havas’ Converged strategy by placing CX at the center of its integrated marketing offerings. Enverta’s collaborative, client-embedded approach has already proven successful in past engagements with Havas, making this a natural progression for both sides.
Commenting on the move, Yannick Bolloré, Chairman and CEO, Havas, said: “I’m delighted to welcome Jacob and the entire Enverta Digital team into the Havas family. This addition represents a meaningful step forward in our ongoing mission to redefine and elevate customer experience. By placing CX at the core of our Converged strategy, this move underscores our unwavering commitment to innovation and strengthens our ability to lead in the CX space with transformative, tech-enabled solutions that are fully integrated across our service offerings.”
Enverta will now operate under Havas CX Canada, positioning it as a Center of Excellence within Havas’ broader North American network. Given that a significant portion of Havas CX Canada’s clients are based in the U.S., the integration of Enverta’s CRM capabilities is expected to open new business pipelines and elevate bundled service delivery across marketing and technology.
Alex Chepovetsky, President, Havas CX Canada, shared: “By integrating Enverta’s CRM expertise with the creative prowess and technological strength of Havas’ CX division, we are uniquely positioned to deliver end-to-end solutions that drive meaningful engagement and business growth.”
Enverta’s offshore team in Poland will also play a pivotal role in scaling operations, adding to the agility of Havas’ regional CX services.
Jacob Ciesielski, Founder and CEO of Enverta Digital, expressed his excitement about the collaboration: “Our focus on CRM and digital enablement aligns seamlessly with Havas’ commitment to delivering holistic, customer-centric solutions. This partnership will allow us to combine Havas’ global resources and creative expertise with our strengths to deliver a full-service digital offering, centered on driving highly-personalized consumer experiences across all touchpoints and channels.”
As the CX landscape continues to evolve rapidly, this acquisition positions Havas to meet growing client demand for smarter, data-driven, and tech-enabled customer engagement.
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