Zepto, one of India’s fastest-growing quick commerce companies, has appointed Sneha Arora as its new Chief Human Resources Officer (CHRO). In this leadership role, Arora will drive initiatives focused on building a culture of belonging, enhancing employee experience, and supporting Zepto’s next phase of sustainable growth.
With over 15 years of experience in people and culture leadership across e-commerce, fintech, and technology sectors, Arora brings deep expertise in developing scalable HR practices, fostering leadership excellence, and nurturing value-driven workplace cultures through periods of rapid transformation.
Aadit Palicha, Co-founder and CEO of Zepto, commented on the appointment:
“Growth has taught us that we have more to do to earn the trust of our teams. Sneha brings steadiness and empathy, pairing clear processes with care. I’m thankful she’s joining to help us strengthen the basics—listening well, acting transparently, and making Zepto a place where people can do their best work.”
Sharing her vision for Zepto, Sneha Arora added:
“What excites me about joining Zepto is the opportunity to build a workplace where people feel they truly belong, thrive, and create impact together. My focus will be on strengthening a culture that elevates employee experience, creates shared purpose, and fuels high performance amplifying the potential and commitment of our people to scale with resilience and purpose.”
Arora’s appointment underscores Zepto’s commitment to shaping a trust-driven, transparent, and high-performing workplace, built on empathy, collaboration, and innovation as it continues to expand across India’s competitive quick commerce landscape.