Mankind Pharma Ltd., one of India’s leading pharmaceutical companies, has partnered with OpenAI to integrate artificial intelligence (AI) across its entire value chain, becoming one of the first Indian pharma companies to adopt AI at scale.
The collaboration will leverage ChatGPT Enterprise and OpenAI’s latest models, including GPT-5, across key business areas such as research and development, manufacturing, digital marketing, field force enablement, and medical affairs. The deployment, which began in July 2025, has already introduced customized GPT tools to enhance sales, marketing, and operations. These tools are improving multilingual communication, demand planning, procurement, and streamlining clinical and manufacturing processes.
Arjun Juneja, Chief Operating Officer, Mankind Pharma Ltd., stated:
“Working with OpenAI is a pivotal step in building the pharma organization of the future. By integrating advanced AI into core operations, we’re enabling our teams to move faster, work smarter, and unlock insights that drive real-world impact – from field force effectiveness to supply chain agility and R&D acceleration. This is not just about automation; it’s about creating a more responsive, intelligent, and future-ready enterprise. We’re excited to lead this shift in Indian pharma and set new benchmarks for technology-driven operational excellence and long-term value creation.”
Oliver Jay, Managing Director, International at OpenAI, added:
“Mankind Pharma’s company-wide adoption of ChatGPT Enterprise demonstrates the practical role AI can play in regulated industries like pharmaceuticals. By integrating advanced AI into research, operations, and medical communications, Mankind is taking meaningful steps to improve efficiency and support innovation. We look forward to exploring how AI can be applied responsibly and safely to deliver value within their organization and across the healthcare ecosystem.”
With AI-enabled dashboards, automated multilingual content, and function-specific AI agents, Mankind Pharma is enhancing decision-making, compliance, and productivity, setting a new benchmark for AI adoption in the Indian pharmaceutical industry.
This strategic partnership underscores Mankind Pharma’s commitment to digital transformation, innovation, and operational excellence, positioning the company as a leader in AI-driven pharmaceutical solutions.
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