Refund & Cancellation Policy

At AdtechToday, we are committed to transparency and fairness regarding refunds and cancellations. Please read this policy carefully before purchasing tickets or making payments.

1. Event Cancellation by Organizer

  • If AdtechToday cancels an event for any reason, participants will receive a full refund via bank transfer within 5–7 business days from the cancellation notice.
  • All participants will be notified via email with complete refund details.

2. Cancellation by Participant

  • Cancellations made at least 15 calendar days before the event date will receive a full refund via bank transfer.
  • Cancellations made less than 15 calendar days before the event date are not eligible for a refund.
  • Please submit cancellation requests via email as per the process in section 6 below.

3. Refund Mode & Processing Time

  • Refunds are processed via bank transfer only.
  • Approved refund requests will be processed within 10–12 business days after receiving the cancellation request.
  • The bank may take an additional 5–7 business days for the amount to reflect in your account.

4. Early Bird & Discounted Tickets

Early Bird or discounted tickets are non-refundable unless the event is canceled by the organizer.

5. Force Majeure or Unforeseen Circumstances

In case of event postponement or cancellation due to factors beyond our control (e.g., natural disasters, government regulations), participants will be given options for refund or rescheduling as applicable. If the participant chooses to cancel after the 15-day deadline, no refund will be provided.

6. Refund Request Process

To request a refund, please email events@adtechtoday.com with the following details:

  • Full Name
  • Event Name & Date
  • Transaction ID or Order Number
  • Email used for purchase
  • Reason for request

We will confirm receipt and communicate approval or denial via email within 2 business days.

7. Policy Visibility & Updates

  • This policy is available via the footer of our website for easy access.
  • AdtechToday reserves the right to amend this policy. Updates will be reflected on this page with a revised effective date.