Fulcrum Digital, a global leader in enterprise AI and digital transformation, has announced the appointment of Gulveen Kaur as Senior Vice President – Insurance. This strategic move strengthens Fulcrum Digital’s global leadership team and reinforces its commitment to driving domain-led digital innovation in the insurance sector.
A seasoned industry professional with over two decades of experience across insurance and IT, Gulveen brings a wealth of expertise in digital transformation, platform modernization, and customer-centric technology solutions.
Before joining Fulcrum Digital, Gulveen was with Capgemini, where she led delivery, client engagement, and operations for the insurance and banking sectors across the SEA region, based in Hong Kong. She has also held senior leadership roles at AXA Hong Kong, Manulife Asia, and MetLife, playing a pivotal role in advancing large-scale transformation and innovation initiatives.
In her new role, Gulveen will lead Fulcrum Digital’s global insurance practice, shaping strategy, innovation, and execution across technology products, platforms, and services. She will focus on expanding the company’s global insurance footprint by leveraging its strengths in digital engineering, automation, business services, and AI-led transformation through Fulcrum’s proprietary agentic AI platform.
Dhana Kumarasamy, Chief Executive Officer, Fulcrum Digital, said,
“We are delighted to welcome Gulveen to the Fulcrum Digital family. Her deep domain expertise, strategic acumen, and proven leadership in driving digital transformation within the insurance industry will play a vital role in shaping our growth journey. We are confident that Gulveen will carry forward our commitment to delivering exceptional value to clients, while keeping innovation at the core of everything we do.”
Commenting on her appointment, Gulveen Kaur said,
“I am thrilled to join Fulcrum Digital at a time when the insurance industry is embracing large-scale transformation. Fulcrum’s vision to blend technology, data, AI and customer-centric design aligns closely with my own belief in purposeful innovation and transformation. I look forward to collaborating with our talented teams to co-create impactful solutions that help insurers stay ahead in a rapidly evolving landscape.”
Throughout her career, Gulveen has led multiple policy administration implementations across P&C, Life, Employee Benefits, and Group Insurance, managing greenfield, migration, and M&A transformations. She has also driven enterprise-wide initiatives covering distribution, servicing, cloud transitions, CCM, and digital consulting, delivering measurable business outcomes for insurers across the APAC region.
With this appointment, Fulcrum Digital continues to strengthen its leadership in delivering AI-driven digital solutions that empower global insurers to enhance operational efficiency, customer engagement, and business profitability.
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