OpenAI has unveiled an innovative way for users to connect with its popular AI chatbot—1-800-ChatGPT. Users in the U.S. and Canada can now communicate with ChatGPT via phone calls or WhatsApp messages by dialing 1-800-242-8478. This service provides an accessible, convenient, and low-cost method for interacting with AI through familiar channels.
This launch marks another step in OpenAI’s broader strategy to make AI more accessible. Alongside the debut of its AI video-generation tool, Sora, and a newly appointed Chief Marketing Officer, OpenAI continues to position itself as a leader in generative AI. Recent updates, including a search feature in ChatGPT, further strengthen its competitive edge against Google, Microsoft Bing, and other AI platforms.
Currently, WhatsApp support is limited to text-only conversations, with no group chat capabilities. Features like ChatGPT search, file uploads, and personalization remain exclusive to logged-in users on the ChatGPT app or website. However, OpenAI is actively working on improving integration and expanding functionality.
Conversations through 1-800-ChatGPT are stored temporarily for safety and abuse prevention. Users can review OpenAI’s Privacy Policy to learn more about data management and request data deletion if needed. WhatsApp messages are also subject to WhatsApp’s terms of service.
With the generative AI market projected to surpass $1 trillion within the next decade, OpenAI’s recent $157 billion valuation and $4 billion revolving credit line solidify its financial strength and readiness to scale. By enabling AI access through everyday platforms, OpenAI reinforces its commitment to growth and accessibility.
To use the service, users can call 1-800-242-8478 or message the number on WhatsApp. For seamless voice conversations, OpenAI recommends using headphones or enabling voice isolation features. Additional support and troubleshooting tips are available on OpenAI’s website.
For more advanced features, users can download the ChatGPT app or visit chatgpt.com. OpenAI encourages feedback and continues to refine the service based on user experience.
